ProcureTech100 is the definitive, global 100 pioneering digital procurement solutions.
Here we reveal a little bit about the pioneers in the Customer Centric category.
“The ProcureTech100 are pioneers. Pioneers that are inspiring and driving digital transformation. Pioneers that are customer centric, innovative, high growth and making a social impact. Pioneers that are agile and scalable, with a team dedicated to creating an impact that matters.”
The 2021 ProcureTech100 were selected from over 4,000 digital solutions from across the planet, using enriched data and analysis, combined with the collective experience of over 60 procurement leaders, technology experts and B2B investors. Pioneers were identified across 14 different categories.
The customer centric category is defined by high customer retention, customer satisfaction, advocacy, strong user experience and customer referrals. Solutions place their customers at the centre of their business strategy, operations and end to end, lifetime experience.
The 2021 ProcureTech100 Customer Centric pioneering digital procurement solutions are:
Agile business software
Founded: 1991 HQ: USA CEO: Eric Laughlin
Over three million users at organizations ranging from small enterprises to U.S. government agencies and Fortune 100 companies depend on Agiloft‘s top-rated product suites for Contract Management Software, Service Desk, Custom Workflow, and more.
Agiloft specializes in automating contract management and related processes that are too complex for competing vendors. Our best practice templates and adaptable technology ensure rapid deployment and a fully extensible system.
The Leading Provider For Automating Third-Party Risk Management.
Founded: 2000 HQ: USA CEO: Michael Saracini
Aravo Solutions delivers market-leading, cloud-based solutions for managing third party governance, risk, compliance and performance. We help companies protect their business value and reputation by managing the risks associated with third parties and suppliers, and to build business value by ensuring that their third party relationships are optimized.
Since 2000, leading global brands across a diverse range of industries have counted on Aravo for their end-to-end enterprise supplier and third party risk management. Brands including GE, Unilever, Procter and Gamble, Google, SalesForce and many more. Aravo has also distilled this experience and best-in-class technology into rapid time-to-value applications that help companies manage a wide range of programs including: ABAC, responsible sourcing, data privacy, infosec, GDPR, and financial services regulatory compliance. Aravo supports a user base of 260,000 corporate users, managing more than 6.2 million third party users in 36 languages and 154 countries.
Aravo was recognized as a leader by independent analyst research firm Forrester Research Inc., in The Forrester Wave™: Supplier Risk And Performance Management Platforms, Q1 2018. Aravo is the top-ranked vendor in the current offering category. Aravo has also been recognized with GRC 20/20’s Value Award for Third Party Management for providing measurable value in GRC efficiency, effectiveness and agility, the GRC 20/20 Innovation Award for Aravo for GDPR. Aravo was named as a Category Leader with the highest “Completeness of Offering” of any provider in the Chartis RiskTech Quadrant® for Third Party Risk Management Solutions 2017, and was named a Challenger in the 2017 Gartner® Magic Quadrant for IT Vendor Risk Management. Aravo‘s employees are inspired by contributing to a greater purpose through providing solutions that help eradicate corruption and social injustice from the world’s supply chains and third party networks.
Revolutionize the way your company buys and sells services with Smart Sourcing™ powered by AI.
Founded: 2015 HQ: USA CEO: Joel Hyatt
Globality is a Silicon Valley-headquartered technology company co-founded by Joel Hyatt and Lior Delgo to revolutionize how companies buy and sell services. Through its AI-powered Platform and marketplace, Globality is bringing digital transformation to the sourcing industry. Globality‘s AI digital solution replaces the archaic analogue Request for Proposal, efficiently and effectively scoping needs, managing demand, matching companies with outstanding suppliers that meet their specific service needs and cutting the sourcing process from months to hours while delivering savings of 20% or more. In January 2021, Globality raised $138 million from Sienna Capital and the SoftBank Vision Fund, bringing the total investment it has raised since its founding five years ago to $310 million.
Offer more. Learn more. Sell more.
Founded: 2011 HQ: France CEO: Philippe Corrot
Mirakl powers your platform business strategy by allowing you to quickly launch an online marketplace. Marketplaces allow companies to easily add products and services by connecting third-party sellers and service providers. The Mirakl Marketplace Platform automates the hard things about marketplace management: Seller onboarding, service quality control, and order distribution; on a turn-key solution that’s easy to integrate into any e-commerce platform. Mirakl Catalog Manager makes it easy to manage product data quality at marketplace scale. Over 300+ customers in 40 countries trust Mirakl‘s proven expertise and technology including Best Buy Canada, Carrefour, Conrad, Hewlett Packard Enterprise, The Kroger Co., Toyota Material Handling, and Urban Outfitters.
Founded: 2019 HQ: Saudi Arabia CEO: Iyad Aldalooj
penny is a cloud-based Procure-To-Pay system. penny helps you digitize and manage your full procurement cycle from request to approval. Manage RFQs, RFP, and RFIs to vendors, compare quotations, send POs, and even payment. penny was designed to make things easy and consolidate all of your organization’s spending needs into one intelligent system.
The intelligent way to manage risk.
Founded: 2013 HQ: Germany CEO: Heiko Schwarz
riskmethods empowers businesses with a solution to identify, assess and mitigate supply chain risk. By using artificial intelligence, we help you automate and accelerate threat detection, enabling you to gain competitive advantage with a well-managed approach to meeting customer demands, protecting reputation and reducing total cost of risk.
The leading AI powered spend analysis solution on the market and Gartner Cool Vendor 2019
Founded: 2017 HQ: Australia CEO: Julian Harris
Robobai is a global leader in procurement and supply chain transformation committed to helping organisations make great purchasing decisions. Our easy-to-use platform enables you to gain a better understanding of your supplier spend, identify potential business risks in your supply chain and be clear about the ethical implications of the decisions you’re making. Our AI powered classification capability categorises your ‘dirty data’, allows you to interrogate your data to transaction level and gives you the insights you need – fast! Procurement built for today.
Trusted Source of Supplier Data | #fixyoursupplierdataforever.
Founded: 2015 HQ: Canada CEO: Stephany Lapierre.
TealBook empowers procurement teams with a platform that leverages advanced AI to deliver better visibility, increased accuracy and effortless analytics across the supplier base. We enable buyers and suppliers to partner in a meaningful and scalable way by bridging the gap in traditional procurement processes. TealBook delivers on the promise of agile procurement with an engaging platform interface that puts supplier information at teams’ fingertips.