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Eccentex is a provider of software for customer service, customer journey automation, and back-office automation.

What is Eccentex?

The founders of Eccentex were early pioneers in the field of business process automation and electronic document management with over 20 years of experience in the implementation of scalable enterprise-grade software solutions to organizations around the world. Eccentex is an industry leader and visionary, providing an Enterprise Digital Business Platform that enables organizations to rapidly modernize and transform their business to create superior innovative Customer and Knowledge Worker experiences across the entire Customer Experience Journey, utilizing seamlessly integrated core features, such as Business Process Management (BPM) optimization, Dynamic Case Management (DCM) efficiency, Enterprise Content/Document Management (ECM), Omni-Channel Customer 360 Service (Dynamic CRM), Knowledge Base, Easy Smart Integration Services, and powerful Business Intelligence with Smart Predictive Analytics. The industry demand for Business modernization and transformation created a suite of best-in-class Enterprise Digital Business solutions for Dynamic Case Management, Business Process Optimization, Enterprise Content Management, Business Process Optimization, Customer 360-degree View of all interactions (Dynamic CRM), Knowledge Management, and Business Intelligence with Smart Predictive Analytics, all seamlessly integrated together in one easy to use and configure rapid deployment platform. As the market leader in Digital Business Transformation implementations and Dynamic Case Management software, Eccentex delivers a Digital Business Platform that unites users with everything they need to do their jobs better and Get Work Done! – All the data, all the processes, all the documents, and all the collaborations – in one unified environment, on any device, through a simple delightful interface. Eccentex industry leadership has been recognized by global IT analysis firms including Gartner, Forrester, Ovum, and others.

Company details
Name Eccentex
Founded 2007
CEO Len Tokar
Employees 0
Company culture -
HQ location United States Of America
Locations United States
Award and certifications
Revenue 2020 ($m) -
Total funding ($m) -
Cyber security rating 68
Certificates -

Eccentex Capabilities

Integration partners