Head of Procurement
The automation of the process and paperless environment is great Overall the experience with Fraxion and dealing with the team and the software has been positive. Fraxion is great for enabling a company to adhere to their spend management policy. The system has the ability to be as granular as you need.
It was difficult to deploying the upgrade. Setting up structures and our GL was difficult.Non- availability of time management option and not easily integrated with our accounting system." ERequester includes only the basic features needed. No periodic updates are communicated or pushed."
Pros: Very intuitive interface. Most users were able to pick up how to use it with minimal training. Previously we were using WebApps in Microsoft Dynamics SL to enter purchase order requests, and the interface was so difficult people simply stopped submitting purchase orders. With eRequester, we have nearly 100% compliance.
Cons: We are a project management company. eRequester (like most purchasing software) uses departmental approval routing. On projects, it would be nice if the approval routing could shift to a project basis, rather than departmental. It would need to pull